New Annata division, JiwaMed, extends Microsoft Dynamics 365 and utilizes the Microsoft Power Platform to drive efficiencies and better Medical Device outcomes along the value chain from factory gate to health care provider.
Iceland. April 2021 — Annata announces it has created a new division and solution set extending Microsoft Dynamics 365 to enable Medical Device manufacturers, importers, distributors and health care providers to ensure that the processes required to move a medical device along the value chain are flexible, agile and meet all specific demands such as warranty claims, spare parts management and servicing, along with the ability to add new business models and evolve as the market changes.
Annata and Microsoft have been business partners for over 15 years, and with this new division, scenarios are now better supported for the OEM to end-client consumer interaction that facilitates and enhances Digital Transformation along the value chain.
“Our ongoing collaboration with Microsoft enables us to jointly engage OEMs worldwide to drive the connected journey from lead generation to customer satisfaction“ said Jóhann Jónsson, CEO and co-founder of Annata. “Annata and Microsoft share a vision to help OEMs, importers, dealers and end-customers get value from their devices. Together we can unlock incredible opportunities for innovation, providing our customers with a universal platform to support many important business initiatives.”
“Microsoft is committed to empowering our customers’ needs for better experiences, insights, and care in healthcare today, while helping them bridge to the future. Annata’s new solution for managing medical devices, built on Microsoft Dynamics 365 Power Platform, offers a robust and agile solution for our customers to move the value chain into the digital world and continue to benefit from future technology developments,” said Greg Nelson, Vice President Partner Ecosystem at Microsoft Corp.
This new offering will be available directly from Annata and through their certified partner channel.
Annata is an international management consulting and technology services company. Based on their deep and longstanding expertise in the automotive, heavy equipment, and industrial machinery sectors, they provide a fully integrated business management solution using Microsoft Dynamics 365, Microsoft Power BI, and Microsoft Azure and have used this experience enhanced with the needs of the medical device industry to bring the new division – JiwaMed – to market. As one of a handful of top global Microsoft partners, they deliver a solution that is deeply embedded in the Microsoft ecosystem, providing functionality that helps manufacturers, distributors, dealers, rental companies, and fleet operators to deal with the industry pains and to transform their existing operations and processes to adapt to and embrace new technologies like IoT, machine learning, and the Cloud.