Integrating innovative solutions in medical device management.

Annata JiwaMed Solution

JiwaMed is a comprehensive business management solution by Annata, tailor-made for the medical device industry manufacturers, importers, distributors, healthcare providers, and service partners to ensure that the processes required to move a medical device along the value chain are flexible, agile and meet all specific demands such as warranty claims, spare parts management and servicing, along with the ability to add new business models and evolve as the market changes.

Our comprehensive solution is built from listening to the needs of healthcare industry professionals from around the world and our dedicated team develops solutions that enable medical device manufacturers, importers, distributors, healthcare organizations, and service providers to embrace digital transformation in medical technology with the use of artificial intelligence, machine learning and advanced analytics.


JiwaMed provides globally applicable requirements for the Unique Device Identification (UDI) implementation process. UDI is linked to the internal JiwaMed device number to provide a 360° view of medical devices.

Track, manage and monitor all warranty contracts, warranty terms and warranty periods related to medical devices during both sales and after-sales processes.

Apart from standard storage management features, users can enjoy the integration with a complete manufacturer spare part catalogue along with additional functions designed to improve parts handling.

Accelerate sales with the ability to provide device customizations and aftermarket engineering.

Enjoy secured monitoring and analysis of data transmitted from medical devices and wearables.

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