Driving Innovation in Automotive, Equipment, Rental, Fleet and Medical Device Industries with Annata’s Cloud-Based Business Solutions
Digital business platforms today are the catalyst to digital transformation in any organization that wants to focus on automating business processes, increasing revenue, enhancing customer experience, and exploring new business models.
In today ‘s world where everything is connected, organizations are waking up to the realization that their businesses are in a new wave of change powered by technologies that innovate every day. If they do not choose to ride the evolving digital bandwagon, they will well enough get left behind or even face extinction.
The recent global pandemic has also forced organizations in different industries to invest in digital solutions that can improve operations from the factory floor to the back office, to customer and business facing processes.
According to a new McKinsey Global Survey of executives, their companies have accelerated the digitization of their customer and supply-chain interactions, and of their own internal operations by three to four years. And the share of digitally enabled products in their portfolios has accelerated by a shocking seven years. To stay competitive in this new business and economic environment requires new strategies and practices.
McKinsey’s survey findings suggest that most respondents recognize technology’s strategic importance as a critical component of the business.
The supply chain for manufacturing vehicles and equipment is one of the most complex in the world. Changes in manufacturing processes, disruptive technological trends, and rising consumer demands challenge business communities in the automotive and heavy equipment industries to optimize business processes and increase customer satisfaction.
So how can manufacturers, importers, and dealers maximize digitization in creating an intelligent supply chain and manage ongoing business processes with minimal issues and interruptions?
Industry Vertical Business Solutions that Meet the Digital Age
Annata develops and implements industry specific business management solutions that integrates to and leverages the standard features of Microsoft Dynamics 365 and the Power Platform, as well as providing extensive additional features specifically designed to support the automotive, equipment, and healthcare industries.
These cloud-based business management solutions provide functionalities that enable manufacturers, distributors, dealers, rental companies, and fleet operators to tackle industry challenges, while steadfastly transforming their existing operations and processes to adapt to and embrace innovative technologies such as the Internet of Things (loT), Artificial Intelligence (AI) and Machine Learning.
Flexible and Diversified Device Management Capabilities
Device management is one of the most crucial parts of businesses in the automotive, heavy equipment and medical device industries. They help decrease the device interruptions, increase device lifespans and it also lets you know when a device needs to be discarded.
Annata’s solutions allow for a complete tracking of devices’ lifecycle and value chain, from factory gate to end of useful life with a 360-degree view of device and customer information for better visibility, planning, sourcing, logistics and distribution. by leveraging the power of Dynamics 365 Enterprise, Power BI, and Azure technology.
Annata’s driven business platform covers industry specific needs throughout the entire lifecycle of the device and creates a customer centric approach in all areas of the organization.
Ensuring Continuity in Times of Uncertainty
With the current global pandemic forcing organizations to face significant operational changes, Annata’s solutions addresses the needs of the workforce to increase productivity and safety through remote operations and automated workflows.
Together with Microsoft, Annata is helping organizations accelerate the move to the cloud and speed up the adoption of digital workspaces to enable greater agility, productivity, and security.
Providing Exceptional Customer Experience
Annata’s solutions makes the customer data meaningful by providing a single integrated view of each customer and device information. This provides a unified ecosystem that seamlessly integrates CRM, Dealer management system, advanced analytics & AI into one single business platform.
This powerful combination of device and customer data is a new gold of the future and empowers aftermarket players to hyper-target the customer with meaningful predictive maintenance & marketing campaigns.
Long-Term Relationships with Microsoft and Partners to Drive Value for OEMs
As one of the top global Microsoft partners, we explore, produce, and deliver solutions that are deeply embedded in the Microsoft ecosystem that provides functionalities to assist manufacturers, distributors, dealers, rental companies, service centres and fleet operators in the automotive, equipment and healthcare industries to transform existing operations and business processes with the use of emerging technologies.
Creating Resiliency in Supply Chain Management
Simply put, a resilient supply chain is a much smarter supply chain that has great visibility and agility to handle sourcing, manufacturing, logistics and distribution activities in a fast and seamless manner.
At Annata, our belief is that a cloud-based, data-driven supply chain is proven to decrease production costs, generate revenue, and increase customer satisfaction for manufacturers, importers, distributors, and retailers.
Profitable and Valuable Business Insights Through Analytical Data
Business analytics and reporting are solutions designed to provide organizations with near real-time access to data. This “new way” of transforming business data is powerful, and it should not stop with just its core operational systems.
Successful businesses run on accurate analytical insight. These insights help organizations to accurately understand, target and engage with potential customers while promoting proactive maintenance in the service department.
Annata’s Analytics business solution provides vehicle, equipment, and medical device organizations with direct access to easy-to-use data models and ready-made reports and apps to answer common management needs and customer insight.
Machine learning powered predictive maintenance provides organizations with the ability to cross check data from thousands of devices to identify when each device is due for maintenance, identify its requirements and sends out customized messages for service recommendations to customers.
These predictive insights can also be beneficial in preventing expensive recalls and ensuring every device that is sold or rented from the dealership is safe.
Intuitive and easy to use, Annata Analytics promotes faster decision making by providing access to the organization’s insights in an interactive dashboard to track business performance, customer engagement and campaign performance through in-depth analytics available in real time with Power BI.
GET TO KNOW US
Annata delivers technology solutions and professional services to businesses, customers and partners who strive to maximize their market value, excel in customer service and sales, attract new business and resources through investment and operation of world class software and solutions.
At Annata, we believe in progressing with our partners in addressing the evolving needs in today’s ever-changing business landscape. Our technology is our differentiator and the key to ensuring excellence in all that we offer.