Ponsse continues to utilize technology to develop its operations and invests in a new, global ERP solution. Customers will receive even better service than before and in a more efficient way when the solution streamlines and automates processes.
The solution was first implemented in Ponsse’s Swedish and Norwegian subsidiaries, with the global rollout continuing across Ponsse’s international operations. Particular attention has been paid to the user experience, and all functions can be used anywhere in the world, with any device.
“With the new solution, we have streamlined our customer service in Sweden and Norway, and made the day-to-day work of Ponsse people more efficient and easier. The new solution will enable continuous improvement and gives us greater transparency throughout Ponsse’s operations – which in turn helps us to serve our customers better in the future,” says Miika Soininen, Chief Digital Officer at Ponsse.
The ERP solution covers material and stock management, procurement, sales, deliveries, fieldwork control and maintenance, invoicing, and financial management and reporting. The ERP solution also covers aftersales processes, including spare parts sales and maintenance.
Single platform for managing the entire life cycle of Ponsse’s devices
Following a thorough selection process, Ponsse chose the Microsoft Dynamics 365 complemented by the Annata 365 designed for the manufacturing and distribution industry of vehicles and heavy machinery. The solution was delivered to Ponsse by Fellowmind, bringing deep ERP experience in the manufacturing industry.
With the Dynamics 365 Finance and Supply Chain Management solution, the company can manage the entire production and the life cycles of products and services with a single digital platform. The Annata 365 industry solution based on the Dynamics 365 environment also enables Ponsse to have a structured process for registering and monitoring all asset items with a serial number throughout the products’ life cycles. The solution also supports all aftermarket processes, such as warranty management, maintenance agreements, and spare parts management.
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Ponsse Plc is a company specializing in the sales, production, service and technology of forest machines designed for the cut-to-length method. Its operations are driven by a genuine interest in the customer and the customer’s business. The company develops and manufactures sustainable and innovative logging solutions based on customer needs. The company was founded in 1970 by forest machine entrepreneur Einari Vidgrén, and it has been a forerunner in cut-to-length logging throughout its history. Ponsse is domiciled in Vieremä, Finland. The company’s shares are listed on the Nordic list of NASDAQ OMX. www.ponsse.com
Fellowmind is a European business applications and cloud infrastructure firm operating in the Netherlands, Sweden, Denmark, Finland, Germany, and Poland. A specialist Microsoft partner with deep manufacturing ERP experience, Fellowmind reported turnover of approximately €299 million in 2022. Fellowmind has customers in several fields, including manufacturing, automotive, financial services, food & beverages, public sector, healthcare, and retail. Fellowmind’s turnover in 2022 was about 299 million euros and it employs about 2,000 IT professionals. www.fellowmindcompany.com
