Vea cómo los negocios de automoción y equipo de todo el mundo están utilizando annata365 para abordar sus propias necesidades de transformación digital y tener éxito en el entorno de trabajo actual.
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Forestry equipment global manufacturerselects Annata for company-wide digitization
ISV Annata crea potencial futuro utilizando el modelo de datos común para el negocio de alquiler de automóviles.

Reflejos

Fabricante global de equipos forestales selecciona Annata para la digitalización de toda la empresa

Europa
Fabricante

Operando en los mercados forestales de más de 40 países diferentes, el fabricante tenía un paisaje de TI complejo, fragmentado y muy variado entre los países. Como parte de sus esfuerzos de futuro, necesitaban una plataforma que los fortaleciera mientras navegaban hacia el futuro, brindándoles la flexibilidad necesaria para digitalizar todo su negocio. 

El conjunto completo de funcionalidades de la industria de Annata en torno al ciclo de vida de equipos pesados, la fortaleza de la aplicación y la plataforma, así como el conocimiento profundo y la vasta experiencia en la industria fueron las razones por las que Annata fue seleccionada para apoyarlos en su camino de transformación. 

Además, Annata demostró una sólida conciencia de las capacidades futuras específicas para las necesidades del fabricante, además de demostrar una fuerte asociación con Microsoft. 

La flexibilidad, escalabilidad y capacidades de Annata para asumir el entorno siempre cambiante en la industria de la fabricación forestal han permitido al fabricante mantener una ventaja competitiva digital. 

Soluciones

ISV Annata crea potencial futuro utilizando el modelo de datos común para el negocio de alquiler de automóviles.

Europa Central
Alquiler

A franchisee in Switzerland runs an extensive number of rental stations in the country. The business  manages a fleet of mainly owned rental cars and is part of one of the biggest car retailers in Europe.

They needed a replacement of their legacy Finance and ERP system with the aim to run on an innovative state-of-the-art platform, which is in alignment with the mother companies’ strategic direction. 

Their industry ability to speak directly to the customer’s needs, along with industry-specific IP, the Common data model for Automotive, coupled with Annata´s strategic product roadmap made the selection an obvious choice.

Annata also organized a reference customer visit to a car import, dealer, and rental company that trusted the Dynamics platform with the Annata solutions for Automotive for years to handle their whole business.

The business will gain benefits from Annata´s multi-brand capabilities both in Car Fleet management and Rental. The project enjoys a high focus at the executive management level (also on a group level) and is supported by a strong change management approach aiming to avoid unnecessary customizations.

Soluciones

Una empresa global de soluciones eléctricas pone la experiencia del cliente y la excelencia del servicio en primer plano con Annata

Europa Central
Fabricante

Providing testing, diagnostic, and monitoring solutions to the electrical power industry for over three decades, the global company aimed to continue strengthening its customer experience (CX) initiatives but needed to first gain deeper insights into its customers with a 360° view of each customer profile.

As the business and customers grew in numbers, it was looking to drive significant efficiencies across sales and marketing, enabling a greater ability to track customer engagement and provide responsive and relevant services. They also required built-in intelligence for faster and more personalized service and support.

With the implementation of Microsoft Dynamics 365 and annata365 for Customer Engagement with a focus on customer service, the company successfully managed its customer relationships by streamlining processes and centralizing customer information across multiple service representatives and channels.

By integrating its core client-facing procedures, the global firm realized operational gains, resulting in increased customer service and satisfaction. Utilizing a state-of-the-art user interface, the D365 Center of Excellence deployment was carried out to 24 locations in 19 countries, resulting in an overall improvement in management reporting for executives and operations.

Soluciones