Easily manage the cradle to grave processes in device management and import.

Annata 365 Import and Dealer Management solution

Annata 365 is a modern, scalable, cloud-based management solution tailor-made for businesses in this digital age. Tools are provided in the fully integrated solution to transform existing business processes and embrace new opportunities through artificial intelligence, machine learning and IoT technologies. Annata’s data driven business platform covers industry specific needs throughout the entire lifecycle of the device and creates a customer centric approach in all areas of the dealership.

There are a wide variety of features that support crucial processes within dealers and importers in different industries. The Annata solution draws from years of experience and best practice knowledge gained from working with leading industry experts to optimize the business performance of users.

Capabilities

 

Apart from standard storage management features, users can enjoy the integration with a complete manufacturer spare part catalogue along with additional functions designed to improve parts handling.

Automatically calculate and include taxes, surcharges and packages for insurance, transportation and many more.

Create, track, and assign pre-delivery inspections (PDI) and pre-delivery service (PDS) orders to multiple devices during the storage period.

Accelerate sales with the ability to provide customizations and upsell additional accessories for the devices that your dealership offers during the sales process.

Gain a complete 360° overview of each device in your dealership.

 

Our specialized contract management module handles service packages, in-house financing schedule, periodic invoicing, revenue recognition and interest calculations. Conveniently monitor all the service work orders, cost of materials, labors and variations in prices associated with service packages.

Boost customer loyalty and enjoy increased profits through easy management and tracking of standard warranties, warranty terms, warranty periods and extended warranties during both sales and after-sales process.

Enable service technicians to pick a service order and clock-in remotely with specialized mobile applications. Supervisors can now very precisely track all technician performance and hours worked such as regular, overtime and premium time.

Users gain a complete multi-dimensional view of workshops and technicians’ skillsets and demand. Managers can now streamline resource management and allocate technicians quick and instantly with a simple drag and drop.

Streamline and automate processes for vehicle recalls and maintenance schedules. Improve customer awareness on upcoming service and recall by automatically triggering personalized e-mail / text notifications.

Gain the highest return on your most critical assets. Identify maintenance needs, aftermarket services warranty repairs and/or device recalls in a single unified management system.

Seamlessly monitor and track the full service history of each device including claims, recalls and maintenance parts. Easily create sales campaigns with capabilities to add extra discounts or accessories.

Digitize device mobile inspection. Collect inspection results in the field using a smartphone or tablet. Finish the inspection by reviewing the outcome of the inspection checkpoints, adding notes if needed and providing your signature.

Annata Analytics enables dealers with a complete multidimensional view of the dealership, allowing service managers to slice, dice, drill down, analyze, interact and make ironclad decisions for successful engagements and increased customer satisfaction.

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