A365 Parts
Parts Inventory Management Software functionalities designed for the automotive, trucks & buses, and equipment industries built on Microsoft Dynamics 365.
Why A365 Parts?
Parts availability can make or break operational efficiency.
A365 Parts gives you full control and transparency across every warehouse, dealership, and service center through one intelligent, connected platform.
AI analyzes demand patterns, predicts part requirements, and helps balance stock levels to avoid shortages or overstocking. Automated workflows simplify purchasing, approval, and delivery tracking, ensuring your teams always have the right part when they need it. With data unified across sales, service, and warranty, A365 helps you improve order accuracy, streamline logistics, and enhance customer satisfaction.
Powered by Microsoft Dynamics 365, Azure, Copilot, Power Platform, and Dataverse, A365 Parts is secure, evergreen, and constantly improving with insights from your real-time operations.
The platform offers organized catalogs for spare parts, simplifying reference and ordering, and enabling efficient management of remanufactured, core, and alternative parts.
Real-time inventory tracking supports multiple inventory locations, ensuring accurate information and optimizing distribution to meet demand effectively.
The system allows for advanced classification of parts, which is crucial for efficient inventory management and accurate reporting, helping businesses categorize parts based on various attributes.
The platform supports barcode and RFID technology for efficient parts tracking, along with tools for cycle counting and physical inventory checks to maintain data integrity.
and replenishment requests in one connected platform, with guided workflows that track every step from identification through resolution without switching systems.
The platform allows for the management of supplier catalogs, making it easy to reference and order parts, thereby strengthening supplier relationships and streamlining the procurement process.
A365 Parts industry-specific capabilities
Optimize spare parts inventory and streamline ordering for automotive dealerships and service centers.
A365 Automotive Parts features
Inventory
management
Supplier
relationship
management
Quality
assurance
Cost control
Customs &
compliance
Parts tracking
Parts
replacements
Supplier catalog
integration
Parts analytics
& reporting
Environmental
considerations
Manage complex part lifecycles and ensure timely replenishment to keep trucks and buses fleets on the road.
A365 Trucks & buses Parts features
Inventory
management
Supplier
relationship
management
Quality
assurance
Cost control
Customs &
compliance
Parts tracking
Parts
replacements
Supplier catalog
integration
Parts analytics
& reporting
Environmental
considerations
Forecast demand and track part usage across construction, agriculture, and industrial equipment to minimize downtime.
A365 Equipment Parts features
Inventory
management
Supplier
relationship
management
Quality
assurance
Cost control
Customs &
compliance
Parts tracking
Parts
replacements
Supplier catalog
integration
Parts analytics
& reporting
Environmental
considerations
Frequently asked questions
See the questions below for more information.
A365 Parts manages parts inventory and supply operations across warehouses, dealerships, and service centers. It gives teams real-time visibility into parts availability across all locations, automates demand forecasting and replenishment, and connects parts data to sales, service, and warranty workflows. All procurement, pricing, and supplier management is handled in one platform, reducing the dependency on separate supplier portals and manual order processes.
A365 Parts is designed to address several significant challenges faced by trucks and buses, and equipment businesses, including inventory management, supply chain complexities, quality assurance, parts tracking, parts replacements, obsolete parts management, and emergency response. It also aids in counterfeit parts detection.
A365 offers comprehensive functionality covering numerous aspects of parts management. Key features include:
- Inventory Management: This encompasses optimized parts inventory, real-time inventory tracking, managing multiple inventory locations, advanced parts classification, serialized inventory tracking, and setting reorder points and safety stock levels.
- Parts Tracking & Identification: A365 facilitates efficient spare parts tracking using barcode and RFID support, alongside serialized inventory tracking for individual parts.
- Supplier Management & Procurement: The system streamlines supplier management and supports cost-effective parts procurement. It includes supplier catalog management and integration, and automated price updates for spare parts.
- Parts Catalogs & Availability: A365 helps maintain organized catalogs of spare parts for easy reference and ordering. It can handle multi-level parts supersessions, provide alternative and supplementary part options, and streamline communication regarding parts availability.
- Quality Assurance & Returns: Features include quality assurance, core management to track core parts and facilitate returns and remanufacturing, and efficient processing of refunds and advanced returns for parts. It also manages remanufactured parts efficiently.
- Broader Business Integration: A365 supports developing a fully functional connection to vehicle maintenance and servicing, and includes features for environmental considerations, cost control, parts analytics & reporting, and customs & compliance.
A365 Parts adds value across the full parts management ecosystem: parts managers and purchasing teams in automotive, trucks and buses, and equipment businesses; service centers and workshops that depend on parts availability to complete jobs on time; dealership parts departments managing ordering, stock, and customer fulfillment; and OEMs and distributors managing parts supply to their dealer and service networks.
Explore our components
Contract management
Workshop Mechanic
Field Mechanic
Inspections
Service Center
Dealer Portal
Rental & Fleet Management
Warranty
Sales
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