Annata is a vertical software company focused exclusively on the automotive, trucks and buses, and equipment industries. Founded in 2001 in Iceland, Annata builds and delivers A365 — a cloud-based business platform on Microsoft Dynamics 365 — to help industry businesses unify their operations, connect their data, and run more efficiently from a single environment.

Annata A365 is a cloud-based business platform built on Microsoft Dynamics 365, designed to unify ERP, CRM, and DMS for automotive, trucks and buses, and equipment businesses. It connects sales, service, warranty, parts, rental, fleet, and dealer operations in one environment, giving every team real-time data from a single shared foundation.

Which industries does Annata serve?

Annata builds exclusively for three industries: automotive (dealers, importers, and OEM distributors), trucks and buses (fleet operators, commercial vehicle dealers, and leasing companies), and equipment (rental companies, construction equipment dealers, and agricultural machinery businesses). A365 is not a generic platform configured for these industries. It is purpose-built for them.

How is A365 different from a generic ERP?

A generic ERP handles finance, procurement, and supply chain. A365 adds the workflows industry businesses actually run: VIN-level vehicle tracking, warranty claims management, rental and fleet contract management, dealer portal operations, and OEM integration. These capabilities are native to A365, not bolted on through customisation that breaks with every software update.

Can A365 be adopted in stages?

Yes. A365 can be adopted as a full end-to-end platform or through focused modules: Sales, Service Center, Field Mechanic, Workshop Mechanic, Warranty, Parts, Dealer Portal, Inspections, Contract Management, and Rental and Fleet. Start with the area of the business that needs the most attention. Add capabilities as the operation grows, without replacing the platform.

Where does Annata operate?

Annata was founded in Iceland in 2001 and now serves businesses across more than 100 countries through a network of more than 50 channel partners. A365 handles multi-entity, multi-currency, and multi-language operations from a single connected environment, making it suitable for both regional businesses and large global enterprise operations.

A365 Rental and Fleet Management: Asset and fleet operations for automotive, trucks and buses, and equipment

Q: What technology is A365 built on?

A365 is built natively on Microsoft Dynamics 365 and extended with deep industry-specific functionality. The full stack includes Microsoft Dynamics 365, Azure, Copilot, Power Platform, and Dataverse. Annata is a Microsoft GISV and Inner Circle member within the top one percent of Microsoft Dynamics partners globally.

A365 module · Rental and Fleet

Why A365 Rental & Fleet Management?

Managing vehicles and equipment across multiple locations can be complex without a connected view of your operations.

A365 Rental & Fleet unifies your fleet and rental management processes to give you real-time visibility into every asset, booking, and contract.

AI analyzes usage trends and maintenance patterns, helping you plan better, prevent breakdowns, and extend asset life. Automated workflows simplify reservations, check-ins, inspections, and billing, ensuring accuracy and consistency from start to finish. With live data shared across service, parts, and finance, A365 keeps every department aligned and every customer experience seamless.

A365 Rental and Fleet Management is a rental and fleet operations module built on Microsoft Dynamics 365, designed for trucks and buses and equipment businesses. It connects reservation and booking, real-time asset availability, rental rate management, inspection, maintenance scheduling, billing, and contract management in one platform, giving fleet directors and rental managers a live view of every asset, booking, and contract across all locations

Powered by Microsoft Dynamics 365, Azure, Copilot, Power Platform, and Dataverse, A365 Rental & Fleet is secure, evergreen, and continuously improving to help your business stay agile and profitable.

Track every asset

with full visibility into availability, location, and usage

Assign smartly

using real-time planning boards for quick turnaround

Offer flexible pricing

with daily, weekly, or usage-based rates

Automate billing

with clean invoicing tied to actual usage and contract terms

Plan maintenance better

with alerts and schedules based on usage data

Gain complete control over your fleet with real-time data that helps manage operations and reduce downtime.

Respond faster to requests and optimize fleet usage with intelligent scheduling tools.

Meet varied customer needs and increase competitiveness with adaptable rental models.

Ensure accuracy and reduce manual work by linking billing directly to real-world asset usage.

Keep your fleet running smoothly by servicing assets at just the right time, not too early, not too late.

A365 Rental & Fleet Management industry-specific capabilities

Trucks & buses

Equipment

Optimize fleet operations, monitor vehicle health, and track trucks and buses driver performance in real time.

A365 Trucks & buses Rental & Fleet Management features

Reservation and booking
Real-time asset availability
Rental rate management
Equipment inspection
Maintenance scheduling
Billing and invoicing

Equipment
catalog

Reservation &
booking

Real-time
availability

Rental rates
& pricing

Fleet
customization

Contract
management

Equipment
inspection

Maintenance
scheduling

Billing &
invoicing

Reporting &
analytics

Oversee machinery rentals and fleet utilization with predictive maintenance and AI-powered asset tracking.

A365 Equipment Rental & Fleet Management features

Equipment
catalog

PRO
management

Real-time
availability tracking

Automated updates
on rental rates & pricing

Quotation
management

Contract
management

Equipment
inspection

Maintenance
scheduling

Billing &
invoicing

Reporting &
analytics

Case studies

Frequently asked questions

A365 Rental & Fleet Management - Frequently Asked Questions

See the questions below for more information.

What is A365 Rental, and what challenges does it address for rental businesses?

A365 is a system engineered to empower rental businesses by providing heightened effective management of rental operations, creating efficiency, and enhancing productivity across all business levels. Its primary goal is to move businesses from disconnected rental systems to actualizing integrated rental cohesiveness. A365 addresses rental challenges such as:

Booking and scheduling
Inventory management
Maintenance and repairs
Customization
Asset tracking
Return and inspection

What key features does A365 offer for managing core rental operations?

A365 provides comprehensive functionality coverage for rental management, including:

Reservation & booking, and tracking rental vehicle availability
An equipment catalog and real-time availability monitoring
Contract management, including creation, management, and streamlining of short-term, long-term, and vehicle rental contracts
Equipment inspection and rental inspections with process steps for quality assurance
Maintenance scheduling, monitoring vehicle usage and condition in real-time, and automating notifications on maintenance schedules. It also manages downtime/uptime control.
Fixed asset management with advanced tracking
Enables rental terms customization and offering options for long-term leases

How does A365 support financial and pricing management for rental businesses?

A365 optimizes financial transactions through various features:

Rental rates & pricing management
Billing & invoicing, including periodic invoicing and usage-based billing
Automated notifications on payment due dates
Best price automatic re-calculation for customer-friendly rates
Contract pricing/discount management and tracking contract revenue and costs
Long-term rental/contracts, monthly fee calculation, and cost estimation
Handles finance contracts
Simplifies rental-related charges and offers flexible billing options like periodic or ‘pay per visit’ charging.
Aligns customer calendars with chargeable days for accurate billing.

How does A365 contribute to customer relationship management and business growth?

A365 Rental and Fleet Management gives rental and fleet teams a full view of every customer, booking, and contract history in one record. Customer 360 provides a centralized view of all interactions, service history, and rental activity. Service contract creation and configuration is managed directly within the platform. Demo stock and test drive management run from the same data as the broader fleet operations.

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A365 Rental and Fleet Management: Asset and fleet operations for automotive, trucks and buses, and equipment

A365 module · Rental and Fleet

Why A365 Rental & Fleet Management?

A365 Rental & Fleet Management industry-specific capabilities

A365 Trucks & buses Rental & Fleet Management features

A365 Equipment Rental & Fleet Management features

Case studies

Frequently asked questions

Explore our components

Parts

Contract management

Workshop Mechanic

Field Mechanic

Inspections

Service Center

Dealer Portal

Warranty

Sales

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Manufacturer

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