Annata » Industries » Trucks and buses
Connect your trucks and buses operations with a unified ERP, CRM, and DMS platform
A365 for trucks and buses businesses
A365 is Annata’s trucks and buses platform built on Microsoft Dynamics 365, connecting vehicle sales, fleet management, rental and leasing, aftersales service, warranty, and dealer network operations in one environment. It covers the full trucks and buses value chain for fleet operators, dealers, importers, and OEMs, with modular adoption available for businesses that want to address specific areas before expanding to a full platform.
The trucks and buses industry is built on reliability, efficiency, and precision. From managing complex fleets to meeting tight delivery schedules and evolving regulations, staying ahead requires the right tools.
That’s where A365 comes in.
Whether you need a full platform or focused modules, A365 gives trucks and buses businesses a connected environment for vehicle sales, fleet management, rental, aftersales, and dealer operations.
Choose what works for you:
| ✔ Inventory management | ✔ Warranty management |
| ✔ OEM integration | ✔ Configuration management |
| ✔ Trade-ins/multiple trading cycles | ✔ Quoting & pricing |
| ✔ Pre-delivery inspection (PDI) & commissioning | ✔ Lead tracking & conversion |
| ✔ Insurance & finance contracts | ✔ Customer relationship management (CRM) |
| ✔ Fleet Director | ✔ Region Sales Manager |
| ✔ Sales Manager | ✔ Importer Sales Manager |
| ✔ Fleet Sales Manager | ✔ Importer Dealer Manager |
| ✔ Brand Manager | ✔ Fleet Business Controller |
| ✔ Purchaser | ✔ Sales Advisor |
| ✔ Sales Assistant | ✔ Used Car Coordinator |
| ✔ Used Car Sales Manager | ✔ PDI Operator |
Components:
| ✔ Workshop management | ✔ Service appointments |
| ✔ Job quotations | ✔ Work orders |
| ✔ Resource planning | ✔ Quality assurance |
| ✔ Service reporting | ✔ Resource allocation |
| ✔ Billing & invoicing | ✔ Workflow monitoring |
| ✔ Head of Aftersales | ✔ Service Production Manager |
| ✔ Parts Manager | ✔ Preparation Manager |
| ✔ Service Manager | ✔ Technical Manager |
| ✔ Bodyshop Manager | ✔ Parts Purchases |
| ✔ Parts Sales | ✔ Warranty Administrator |
| ✔ Warranty Processor | ✔ Service Advisor |
| ✔ Service Planner | ✔ Body Damage Appraiser |
| ✔ MOT Controller | ✔ Paint Foreman |
| ✔ Panel Beater | ✔ Spray Painter |
| ✔ Workshop Mechanic | ✔ Field Mechanic |
Components:
Automate tasks, improve technician productivity, and enhance customer communication with A365 Service Center, driving operational efficiency in your trucks and buses service center. Explore more.
A365 Field Mechanic gives field technicians mobile access to job details, parts availability, guided checklists, and digital sign-off from any location, with full online and offline capability. Designed for off-site deployment rather than in-workshop use, it reduces administration time, improves job completion speed, and gives service managers clear visibility into field operations without waiting for technicians to return to base. Explore more.
A365 Workshop Mechanic gives workshop technicians structured access to vehicle history, AI-driven repair guidance, and real-time parts availability from a single interface. Service managers get live job tracking and workload monitoring across the workshop floor, with digital job records replacing paper-based processes and giving the team a clear view of every active job. Explore more.
A365 Aftersales Inspections improve vehicle assessments with digital checklists, automated reporting, and integration with service history, ensuring accuracy and improving operational efficiency. Explore more.
Enhance customer service and operational efficiency by automating scheduling and providing personalized service recommendations with A365 AI Agent for Service Center.
| ✔ Market insights | ✔ Dealer profiles |
| ✔ KPI dashboards | ✔ Forecasting tools |
| ✔ Cost control | ✔ Training & support |
| ✔ Dealer relationship management | ✔ Dealer performance analytics |
| ✔ Dealership quality assurance | ✔ Centralized communication hub |
| ✔ Parts Manager | ✔ Parts Purchaser |
| ✔ Warranty Administrator | ✔ Sales Manager |
Optimize fleet management and vehicle uptime with A365 Rental & Fleet, utilizing predictive maintenance and real-time tracking to maximize operational efficiency for trucks and buses.
| ✔ Equipment catalog | ✔ Reservation booking |
| ✔ Real-time availability | ✔ Rental rates & pricing |
| ✔ Fleet customization | ✔ Contract management |
| ✔ Equipment inspection | ✔ Maintenance scheduling |
| ✔ Billing & invoicing | ✔ Reporting & analytics |
| ✔ Rental Advisor | ✔ Rental Manager | ✔ Rental Vehicle Inspector |
Components:
Why A365?
Microsoft-native integration
Real-time insights
Scalability & security
We offer solutions to various trucks and buses businesses including:
See how global brands use A365 to optimize their business
From a blank paper to a blueprint for the future
Today, Ejner Hessel is Denmark’s largest licensed dealer for Mercedes-Benz trucks, while also representing other global brands like Ford, Renault, and Dacia, with Hessel Trucks as the department taking over the Mercedes-Benz truck import.
Hessel Trucks faced the absence of an import management system tailored to their needs. Consequently, they embarked on the journey, starting with a blank piece of paper. However, they knew that in order to achieve this ambition, they needed to collaborate with a partner
Learn more about the success of our customers
Resource hub
Browse ebooks, factsheets, brochures, and recorded webinar sessions covering A365 capabilities and industry trends. Each resource is built around the specific challenges these industries face, not generic business advice.
Ready to connect the dots?
Complete the form, and we’ll reach out to better understand your business needs to help you power new possibilities for your business.