From fragmented operations to comprehensive automotive workflow

Key industry drivers

The automotive industry focuses on producing, selling, and servicing motor vehicles. Its uniqueness lies in its multi-tiered supply chain,
rapid technological advancements, and strict compliance with environmental and safety regulations.


Development of sustainable,
eco-friendly technologies.


Compliance with evolving
emission norms and


Market differentiation through innovation and design production.


High production efficiency and supply chain optimization.

A glance at A365 for automotive businesses

Our extensive offering addresses every facet of the automotive industry- from manufacturing to distribution, sales, sustainability, warranty, service, and much more.

A365 embodies our commitment to providing industry-specific, end-to-end solutions, customized to navigate the complex terrain of today’s business environment. As a one-stop solution, A365 eliminates the need for multiple systems, eradicates shadow IT, and paves the way for seamless and automated operations.

From production order processing in manufacturing to timesheet management in services, we’ve got you covered.

Revolutionize your automotive business with A365, steering operational excellence, customer engagement, and innovation in every drive.

Types of automotive businesses we support

Passenger vehicles

Light commercial vehicles


Recreational vehicles

Get the factsheet to learn how
our solution can drive rapid business growth
Discover how we support automotive businesses

Amplify sales with engaging interactions and hyper-personalized experiences to redefine the path to purchase, foster trust, and cultivate loyalty.

  • Tailor and configure upselling opportunities
  • Discover profitable service and finance packages
  • Elevate customer retention and dealership profitability
  • Optimize communication for enhanced customer interactions

Discover game-changing service management and unlock unparalleled efficiency, predictive insights, and elevated after-sales experiences.

  • Oversee vehicle service and maintenance records
  • Streamline workshops with smart scheduling and resource allocation
  • Elevate resource management with advanced workshop scheduling
  • Generate tailored service and maintenance contracts

Redefine inspections to drive digitalization that enhances efficiency, slashes costs, and delivers superior customer experiences.

  • Capture real-time inspection data for swift analysis
  • Generate automated inspection reports swiftly
  • Enhance record-keeping with visual evidence
  • Identify, track, and manage defects efficiently

Elevate automotive warranty management to deliver prime customer experiences, solidify supplier relationships, and streamline processes.

  • Drive effortless warranty registration for customers and partners
  • Enhance real-time warranty validation for precise coverage
  • Streamline efficient claims processing for swift resolution
  • Amplify management of extended warranty offerings and renewals

Power day-to-day operations in real-time, while fostering enriched connections to OEMs, distributors, and customers.

  • Manage rapid and user-friendly vehicle configurations
  • Centralize dealer data for streamlined management
  • Power efficient control inventory and meet demand
  • Enhance engagement through sales monitoring and customer insights

Enhance operations to streamline sales, parts procurement, and warranty processes for increased efficiency and growth.

  • Access real-time order placement and tracking for dealers
  • Enhance inventory visibility for dealers
  • Tailor pricing and discounts for personalized dealer relationships
  • Experience easy access to technical resources for dealers

Drive streamlined approaches, gain full control over the supply chain, ensure compliance, and enable global collaboration.

  • Elevate supply chain efficiency and collaboration
  • Streamline real-time shipment monitoring for streamlined logistics
  • Generate precise duties and tax calculations for cost analysis
  • Mitigate import risks through comprehensive data analysis

Discover insights needed to enhance efficiency, improve decision-making, and deliver exceptional customer experiences.

  • Access immediate business insights via real-time data analysis
  • Craft role-specific dashboards for personalized insights
  • Leverage predictive models for informed decision-making
  • Perform comparative analysis for precise benchmarking

Revolutionize parts management by streamlining operations and optimizing inventory for maximum efficiency and profitability.

  • Streamline parts inventory and procurement processes
  • Ensure seamless supply chain management
  • Enhance customer satisfaction with prompt and accurate parts availability
  • Discover opportunities for revenue growth through parts sales optimization

Find out why we are trusted by brands across the globe

Discover how others have future-proofed their business with A365

Get in touch

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車およびスペアパーツの主要な輸入業者兼販売業者の南アフリカ支社は、ソリューションの使用を拡大し、Dynamics 365 Salesに導入することを検討していました。Annata365 Salesが業界向けソリューションの選択肢として選ばれました。


販売のためにDynamics CEの使用を拡大することは既に計画されていましたが、ビジネス側はAnnata Salesアプリが「準備済み」の機能を提供し、多大な時間と労力を節約できると感じました。ビジネス側は、Annata Salesアプリの導入により、自社での機能開発に比べて最大3年間の時間を節約できると見積もりました。

Annata Salesアプリケーションには、車両の構成や販売見積もり、財務オプション、トレードイン、テストドライブなどを扱う機能が備わっています。

Annata Salesアプリが、今後同社が導入する製品の最初の1つになることを期待しています。これには、D365 F&O、ディーラー管理のためのannata365、顧客サービス、Annata Dealerポータル、およびAnnata Field Serviceが含まれます。5週間のAnnata Salesアプリの導入は、別の魅力的な要因でした。




日本の多国籍自動車メーカーの子会社である、新興市場向けの自動車メーカーは、アフリカ、ラテンアメリカ、アジアの選択された国々において、自社の車両部門のすべての現行システムを置き換えるために、Dynamics 365 + annata365を選択しました。 









メーカーの主要な意思決定者は、中国系であり、一部は中国の企業オフィスに居住しています。Annataは、Microsoft Chinaと協力して、中国のビジネス文化に対する洞察力と、ビジネスの企業ITとの関係を活用することができました。


Equipment webinar: "A365's role in heavy equipment business transformation" on Nov 16, 2023 at 3:30 p.m. CET. [Ended]
Automotive webinar: "Adapting automotive retail to the digital age" on Nov 14, 2023 at 3 p.m. CET [Ended]