From siloed operations to harmonized workflows

Key industry drivers

The equipment industry deals with high-value machinery used in sectors like construction and agriculture. Its key differentiators include the demand for rental management, predictive maintenance, machinery customization, and varied safety regulations.


Efficient, durable, and reliable equipment


Advances in automation and digitalization


Sustainable and eco-friendly
production methods


Adherence to safety and performance standards

A glance at A365 for equipment businesses

Our extensive offering addresses every facet of the equipment industry- from manufacturing to distribution, sales, sustainability, warranty, service, and much more.

A365 embodies our commitment to providing industry-specific, end-to-end solutions, customized to navigate the complex terrain of today’s business environment. As a one-stop solution, A365 eliminates the need for multiple systems, eradicates shadow IT, and paves the way for seamless and automated operations.

 From production order processing in manufacturing to timesheet management in services, we’ve got you covered.

Revolutionize your equipment business with A365, steering operational excellence, customer engagement, and innovation in every drive.

Types of equipment businesses we support




Material handling equipment


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our solution can drive rapid business growth

Find out why we are trusted by global brands

Discover how we support
equipment  businesses

Craft seamless purchase experiences, strengthen brand credibility, and harness analytics to drive tailored customer interactions.

  • Design frictionless purchasing experiences for customers
  • Enhance brand credibility through transparent sales processes
  • Utilize analytics to personalize customer interactions
  • Employ data-driven insights to optimize sales strategies

Intensify adherence to standards, seamless communication, and advanced analytics for optimal after-sales efficiency.

  • Strengthen compliance with industry standards for quality service
  • Facilitate smooth communication channels for seamless interactions
  • Harness advanced analytics for data-driven service enhancements
  • Enhance after-sales efficiency through meticulous service strategies

Increase operational efficiency, customer experiences, and overall business success with comprehensive monitoring and analysis.

  • Enhance operational efficiency for optimized rental processes
  • Elevate customer experiences through personalized service
  • Employ comprehensive monitoring for data-driven insights
  • Drive business success by making informed strategic decisions

Achieve peak efficiency, reduce costs, and elevate customer interactions with streamlined online or offline processes.

  • Elevate customer interactions with hassle-free inspection experiences
  • Integrate both online and offline inspections for greater flexibility
  • Identify trends, enable proactive maintenance, and minimize downtime
  • Generate instant inspection reports to enhance transparency

Optimize customer experience, supplier ties, and cost efficiency for improved after-sales support and service excellence.

  • Streamline warranty processes to enhance customer experiences
  • Implement efficient claim procedures for quicker solutions
  • Strengthen partnerships with suppliers for seamless component access
  • Expedite service to reduce equipment downtime

Magnify sales, procurement, and warranty processing, while enhancing supply chain communication and after-sales success.

  • Boost sales activities through seamless portal access
  • Streamline procurement processes for swift operations
  • Simplify warranty processing for efficient handling
  • Enhance supply chain communication for seamless coordination

Gain real-time oversight of operations and foster seamless connections to OEMs, distributors, and customers.

  • Foster seamless interactions with OEMs and distributors
  • Streamline operations for enhanced efficiency and coordination
  • Achieve instant insights into operations for proactive decisions
  • Provide a robust platform for holistic dealer management

Digitize processes, ensure compliance, and enhance global supply chain collaboration for seamless import management.

  • Implement digital processes for efficient imports
  • Ensure adherence to import regulations and standards
  • Foster cooperation across the international supply chain
  • Optimize processes for effective import handling

Harness data-driven insights to streamline workflows, enhance decision-making, and offer tailored customer interactions.

  • Access immediate business insights via real-time data analysis
  • Craft role-specific dashboards for personalized insights
  • Leverage predictive models for informed decision-making
  • Perform comparative analysis for precise benchmarking


Unlock new levels of control and visibility over parts management and inventory to minimize operational costs and downtime.

  • Streamline parts procurement with automated order management
  • Maintain a detailed parts catalog for easy identification
  • Manage inventory levels to reduce costs and prevent downtime
  • Elevate customer satisfaction with swift, accurate parts availability

Discover how others have future-proofed their business with A365

Get in touch

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AXとAnnata IDMSオンプレミスの既存の顧客であるスイスの企業は、2020年初頭にクラウドへの移行を開始することを決定しました。Annataの財務・運用ソリューションは、同社に提案されたソリューションの中心でした。  








製品品質と顧客サービスの向上に主眼を置き、この農業機器メーカーはDynamics 365とAnnataのFinance&Operationsソリューションを使用してビジネスプロセスをクラウドに移行することを全社的に決定しました。 




Equipment webinar: "A365's role in heavy equipment business transformation" on Nov 16, 2023 at 3:30 p.m. CET. [Ended]
Automotive webinar: "Adapting automotive retail to the digital age" on Nov 14, 2023 at 3 p.m. CET [Ended]