A365 Dealer Portal
Dealer Management System functionalities designed for the automotive, trucks & buses, and equipment industries built on Microsoft Dynamics 365.
Why A365 Dealer Portal?
Managing a multi-tier dealer network is complex without the right tools.
A365 Dealer Portal centralizes communication, reporting, and operations, giving everyone in your network access to the same accurate and up-to-date information.
AI guides diagnostics, recommends parts, and predicts maintenance needs to prevent downtime before it happens. Whether online or offline, data syncs automatically to keep field work aligned with your back-office operations.
Powered by Microsoft Dynamics 365, Azure, Copilot, Power Platform, and Dataverse, A365 Dealer Portal is secure, intelligent, and evergreen, helping your dealer network stay connected and continuously improve.
Create a seamless ecosystem where everyone can collaborate and access the right tools for their role.

Keep your dealers informed and in sync by giving them the latest info when they need it.
Empower dealers to close deals faster by removing the need for back-and-forth on availability or costs.
Reduce friction in the claims process with clear, easy-to-follow workflows and faster approvals.
Enable flexibility and agility with tools that work across devices, without compromising security.

A365 Dealer Portal industry-specific capabilities
A365 Automotive dealer portal features
Market insights
Dealer profiles
KPI dashboards
Forecasting tools
Cost control
Training
& support
Dealer relationship
management
Dealer
performance analytics
Dealership
quality assurance
Centralized
communication hub
A365 Trucks and buses dealer portal features
Market insights
Dealer profiles
KPI dashboards
Forecasting tools
Cost control
Training
& support
Dealer relationship
management
Dealer performance
analytics
Dealership
quality assurance
Centralized
communication hub
A365 Equipment dealer portal features
Equipment orders
Dealer profiles
Parts orders
Scheduled service
Case management
Cost control
Dealership quality
& compliance
Warranty claims
management
Frequently asked questions
In our quest for a sustainable tomorrow, we vow to minimize our environmental footprint. We strive to not just operate, but flourish within the realms of a low-carbon and circular economy. Our commitment manifests through meticulously curated actions:
A365 provides a complete toolkit for streamlined dealer portal management. It optimizes the entire dealer portal process, from initial access to the ongoing user experience. This includes fostering strong relationships with the dealer network and ensuring seamless interactions throughout the portal lifecycle.
A365 offers several key features to enhance dealer portal management. These include the ability to control portal access and usage, strengthen dealer relationships through effective management, maintain quality standards across the portal network, and manage compliance with industry regulations and dealer agreements. Additionally, it provides tools for market insights, training and support, KPI dashboards, dealer performance analytics, dealer profiles, a centralized communication hub, forecasting tools, dealership quality assurance, cost control, and dealer relationship management.
A365 significantly enhances user experience within the dealer network by meticulously designing portal processes for peak operational efficiency. This includes optimizing access management processes, which adds value to every facet of the dealer network and delivers exceptional online experiences.
A365 helps ensure compliance and quality standards across the dealer network by providing features that enable businesses to manage compliance with industry regulations and dealer agreements. It also facilitates the maintenance of quality standards throughout the entire portal network. This structured approach helps in upholding consistent operational quality and adherence to necessary guidelines.
A365 provides various reporting and analytical tools to give dealers comprehensive insights into their operations. This includes KPI dashboards for tracking key performance indicators, dealer performance analytics to assess individual dealer effectiveness, and forecasting tools for future planning. Additionally, it allows access to detailed delivery reports for logistical insights and helps in generating vehicle and parts invoices for financial control.
Explore our components
Parts

Contract management

Workshop Mechanic
Field Mechanic

Inspections

Service Center

Rental & Fleet Management

Warranty

Sales
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