Speedy Hire Plc, the UK’s largest hire provider offering an extensive range of tools, plant, and specialized equipment, serves over 46,000 businesses to support the successful execution of customer projects. Faced with an aging system nearing end-of-life, Speedy sought a modern solution to uphold and enhance its customer promise, aligning with growth objectives.
A primary focus for the company was achieving greater visibility into its rental fleet to maximize asset on-hire time and subsequently increase hire revenue. Real-time replenishment data was crucial to meeting order fulfillment requirements. Additionally, Speedy aimed to find a solution that provided recommendations for linked products, enhancing the potential for increased secondary revenue from customers.
Having selected us as their solution partner, Speedy has realized an enhanced return on capital expenditure and improved workforce productivity for front-office workers and engineers. The integration with third-party systems, including those for predicting stock holding requirements and improving utilization, has contributed to improved customer service, asset availability, and asset lifespan.
“Our foundation for the future is now set, with Microsoft technology being a big part of our effort to be more sustainable, more efficient and to offer a true omni-channel and excellent customer experience for all our customers.”
Speedy Hire Plc, the UK’s largest hire provider offering an extensive range of tools, plant, and specialized equipment, serves over 46,000 businesses to support the successful execution of customer projects. Faced with an aging system nearing end-of-life, Speedy sought a modern solution to uphold and enhance its customer promise, aligning with growth objectives.
A primary focus for the company was achieving greater visibility into its rental fleet to maximize asset on-hire time and subsequently increase hire revenue. Real-time replenishment data was crucial to meeting order fulfillment requirements. Additionally, Speedy aimed to find a solution that provided recommendations for linked products, enhancing the potential for increased secondary revenue from customers.
Having selected us as their solution partner, Speedy has realized an enhanced return on capital expenditure and improved workforce productivity for front-office workers and engineers. The integration with third-party systems, including those for predicting stock holding requirements and improving utilization, has contributed to improved customer service, asset availability, and asset lifespan.
“Our foundation for the future is now set, with Microsoft technology being a big part of our effort to be more sustainable, more efficient and to offer a true omni-channel and excellent customer experience for all our customers.”
Annata is an end-to-end software solution provider for the automotive, trucks & buses, and equipment industries.
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