A365 Parts
Parts Inventory Management Software functionalities designed for the automotive, trucks & buses, and equipment industries built on Microsoft Dynamics 365.
Why A365 Parts?
Parts availability can make or break operational efficiency.
A365 Parts gives you full control and transparency across every warehouse, dealership, and service center through one intelligent, connected platform.
AI analyzes demand patterns, predicts part requirements, and helps balance stock levels to avoid shortages or overstocking. Automated workflows simplify purchasing, approval, and delivery tracking, ensuring your teams always have the right part when they need it. With data unified across sales, service, and warranty, A365 helps you improve order accuracy, streamline logistics, and enhance customer satisfaction.
Powered by Microsoft Dynamics 365, Azure, Copilot, Power Platform, and Dataverse, A365 Parts is secure, evergreen, and constantly improving with insights from your real-time operations.
A365 Parts industry-specific capabilities
Optimize spare parts inventory and streamline ordering for automotive dealerships and service centers.
A365 Automotive parts features
Inventory
management
Supplier
relationship
management
Quality
assurance
Cost control
Customs &
compliance
Parts tracking
Parts
replacements
Supplier catalog
integration
Parts analytics
& reporting
Environmental
considerations
Manage complex part lifecycles and ensure timely replenishment to keep trucks and buses fleets on the road.
A365 Trucks and buses parts features
Inventory
management
Supplier
relationship
management
Quality
assurance
Cost control
Customs &
compliance
Parts tracking
Parts
replacements
Supplier catalog
integration
Parts analytics
& reporting
Environmental
considerations
Forecast demand and track part usage across construction, agriculture, and industrial equipment to minimize downtime.
A365 Equipment parts features
Inventory
management
Supplier
relationship
management
Quality
assurance
Cost control
Customs &
compliance
Parts tracking
Parts
replacements
Supplier catalog
integration
Parts analytics
& reporting
Environmental
considerations
Frequently asked questions
A365 Parts is a system designed to simplify all aspects of parts management activities, transforming inefficient parts handling into streamlined workflows. Its primary purpose is to deliver an exceptional customer experience, enhance supplier relationships, streamline processes, and reduce costs to support effective parts support.
A365 is designed to address several significant challenges faced by automotive businesses, including inventory management, supply chain complexities, quality assurance, parts tracking, parts replacements, obsolete parts management, and emergency response. It also aids in counterfeit parts detection.
A365 offers comprehensive functionality covering numerous aspects of parts management. Key features include:
- Inventory Management: This encompasses optimized parts inventory, real-time inventory tracking, managing multiple inventory locations, advanced parts classification, serialized inventory tracking, and setting reorder points and safety stock levels.
- Parts Tracking & Identification: A365 facilitates efficient spare parts tracking using barcode and RFID support, alongside serialized inventory tracking for individual parts.
- Supplier Management & Procurement: The system streamlines supplier management and supports cost-effective parts procurement. It includes supplier catalog management and integration, and automated price updates for spare parts.
- Parts Catalogs & Availability: A365 helps maintain organized catalogs of spare parts for easy reference and ordering. It can handle multi-level parts supersessions, provide alternative and supplementary part options, and streamline communication regarding parts availability.
- Quality Assurance & Returns: Features include quality assurance, core management to track core parts and facilitate returns and remanufacturing, and efficient processing of refunds and advanced returns for parts. It also manages remanufactured parts efficiently.
- Broader Business Integration: A365 supports developing a fully functional connection to vehicle maintenance and servicing, and includes features for environmental considerations, cost control, parts analytics & reporting, and customs & compliance.
A365 adds value for a range of stakeholders within the automotive ecosystem, including customers, service centers, dealerships, and Original Equipment Manufacturers (OEMs).
Explore our components
Contract management
Workshop Mechanic
Field Mechanic
Inspections
Service Center
Dealer Portal
Rental & Fleet Management
Warranty
Sales
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