A365 Dealer Portal

Dealer Management System functionalities designed for the automotive, trucks & buses, and equipment industries built on Microsoft Dynamics 365.

Why A365 Dealer Portal?

Managing a multi-tier dealer network is complex without the right tools.

A365 Dealer Portal centralizes communication, reporting, and operations, giving everyone in your network access to the same accurate and up-to-date information.

AI guides diagnostics, recommends parts, and predicts maintenance needs to prevent downtime before it happens. Whether online or offline, data syncs automatically to keep field work aligned with your back-office operations.

Powered by Microsoft Dynamics 365, Azure, Copilot, Power Platform, and Dataverse, A365 Dealer Portal is secure, intelligent, and evergreen, helping your dealer network stay connected and continuously improve.

Create a seamless ecosystem where everyone can collaborate and access the right tools for their role. Connect your network
Keep your dealers informed and in sync by giving them the latest info when they need it. Simplify collaboration
Empower dealers to close deals faster by removing the need for back-and-forth on availability or costs. Speed up sales
Reduce friction in the claims process with clear, easy-to-follow workflows and faster approvals. Handle claims smarter
Enable flexibility and agility with tools that work across devices, without compromising security. Work anywhere

A365 Dealer Portal industry-specific capabilities

Provide automotive dealers with real-time vehicle availability, sales campaigns, and warranty updates to improve sales and service efficiency.

A365 Automotive dealer portal features

Market insights
Market insights

Dealer profiles
Dealer profiles

KPI dashboards
KPI dashboards

Forecasting tools
Forecasting tools

Cost control
Cost control

Training & support
Training
& support

Dealer relationship management
Dealer relationship
management

Dealer performance analytics
Dealer
performance analytics

Dealership quality assurance
Dealership
quality assurance

Centralized communication hub
Centralized
communication hub

Coordinate fleet and commercial dealer operations for trucks and buses businesses with live order tracking and performance insights.

A365 Trucks and buses dealer portal features

Market insights
Market insights

Dealer profiles
Dealer profiles

KPI dashboards
KPI dashboards

Forecasting tools
Forecasting tools

Cost control
Cost control

Training & support
Training
& support

Dealer relationship management
Dealer relationship
management

Dealer performance analytics
Dealer performance
analytics

Dealership quality assurance
Dealership
quality assurance

Centralized communication hub
Centralized
communication hub

Unify dealer networks for seamless sharing of equipment inventory, parts, and maintenance campaigns to enhance uptime and customer satisfaction.

A365 Equipment dealer portal features

Equipment orders
Equipment orders

Dealer profiles
Dealer profiles

Parts orders
Parts orders

Scheduled service
Scheduled service

Case management
Case management

Cost control
Cost control

Dealership quality & compliance
Dealership quality
& compliance

Warranty claims management
Warranty claims
management

Case studies

Frequently asked questions

In our quest for a sustainable tomorrow, we vow to minimize our environmental footprint. We strive to not just operate, but flourish within the realms of a low-carbon and circular economy. Our commitment manifests through meticulously curated actions:

A365 provides a complete toolkit for streamlined dealer portal management. It optimizes the entire dealer portal process, from initial access to the ongoing user experience. This includes fostering strong relationships with the dealer network and ensuring seamless interactions throughout the portal lifecycle.

A365 offers several key features to enhance dealer portal management. These include the ability to control portal access and usage, strengthen dealer relationships through effective management, maintain quality standards across the portal network, and manage compliance with industry regulations and dealer agreements. Additionally, it provides tools for market insights, training and support, KPI dashboards, dealer performance analytics, dealer profiles, a centralized communication hub, forecasting tools, dealership quality assurance, cost control, and dealer relationship management.

A365 significantly enhances user experience within the dealer network by meticulously designing portal processes for peak operational efficiency. This includes optimizing access management processes, which adds value to every facet of the dealer network and delivers exceptional online experiences. 

A365 helps ensure compliance and quality standards across the dealer network by providing features that enable businesses to manage compliance with industry regulations and dealer agreements. It also facilitates the maintenance of quality standards throughout the entire portal network. This structured approach helps in upholding consistent operational quality and adherence to necessary guidelines.

A365 provides various reporting and analytical tools to give dealers comprehensive insights into their operations. This includes KPI dashboards for tracking key performance indicators, dealer performance analytics to assess individual dealer effectiveness, and forecasting tools for future planning. Additionally, it allows access to detailed delivery reports for logistical insights and helps in generating vehicle and parts invoices for financial control.

Explore our components 

A365 Parts icon

Parts

A365 Contract Management icon

Contract management

A365 Workshop Mechanic icon

Workshop Mechanic

A365 Field Mechanic icon

Field Mechanic

A365 Inspections icon

Inspections

A365 Service Center icon

Service Center

Rental & Fleet Management

A365 warranty icon

Warranty

A365 Sales icon

Sales

Take the next step

Start your journey

See our platform in action with a personalized demo tailored to your business needs and industry requirements.

Explore Digital Experience Center

Dive into instantly accessible, interactive guides and resources designed for your specific industry.

Share your page experience

Thank you!

Thank you for your feedback! It helps us create a better experience.

Thank you! Your feedback helps us create a better experience. Please tell us how we can improve. Check all that apply.