Written by,
Guðrún Ólafsdóttir, Chief Product Officer at Annata
A365 is our cutting-edge, cloud-based ERP, CRM, and DMS platform designed for the automotive, trucks & buses, and equipment industries. Whether you’re looking for a comprehensive, all-in-one platform or specific modules to address key areas, A365 has you covered.
At Microsoft Ignite (November 18–21), the spotlight will be on how AI and the Model Context Protocol (MCP) are redefining the foundation of enterprise systems.
This isn’t just another step forward in AI, it’s a complete shift in how we think about ERP. AI is no longer about demos, copilots, or isolated chat experiences. It’s about governed, context-aware, auditable intelligence that operates inside business processes, transforming systems of record into systems of action.
This is exactly where Microsoft, A365, and DriveAI come together.
From record-keeping to decision-making with MCP
For years, these systems have been the backbone of operational truth, the place where transactions, rules, and data live. But as Microsoft’s Model Context Protocol initiative evolves, these systems are gaining a new role: it becomes the foundation for intelligent agents that can securely access, interpret, and act on business logic in real time.
That means the business logic, once locked inside systems, can now be safely exposed to AI agents, under clear governance, context, and auditability.
At Annata, we’ve been building for this moment all along.
Our A365 solution unifies operational functionalities and industry-specific processes across automotive, trucks & buses, and equipment industries, creating the structure and trust that AI needs to operate meaningfully.
With DriveAI, we’ve introduced the next layer: a framework that makes A365 AI-ready, delivering governed AI Actions, reusable logic, and clear guardrails for automation.
DriveAI, turning processes into governed intelligence
While many talk about AI in terms of potential, DriveAI is about practice.
Every DriveAI Action is:
Governed – operating inside A365’s business logic and data model, respecting process ownership and security.
Context-aware – designed for real industry scenarios, not generic tasks.
Auditable – every decision is traceable, transparent, and explainable.
That’s the foundation the MCP vision calls for, and we’re already living it.
Where AI meets industry
Annata’s partnership with Microsoft has always been about enabling transformation where it matters most, in the operations that keep industries moving.
As Microsoft introduces MCP for ERP and analytics, it’s setting the stage for agent-driven business: AI that can understand, reason, and act within context, not as a sidekick, but as a trusted participant in the process.
Our role in that story is clear: A365 provides the structure. DriveAI provides the intelligence. Microsoft provides the platform.
Together, they create an agent-ready, domain-driven, responsibly governed ecosystem that reflects everything the MCP era stands for transparency, context, and trust.
From hype to habit
That’s why at Annata, we talk less about “AI features” and more about AI foundations. Because intelligence that isn’t grounded in process, data, and governance simply doesn’t last.
With A365 + DriveAI, we’re proving that responsible AI isn’t just a principle, it’s a product reality.
Let’s keep the conversation going. Connect with me on LinkedIn, or reach out via our Annata Contact Us page. We’d love to hear from you.
About the writer
Guðrún Ólafsdóttir is the Chief Product Officer at Annata, bringing over two decades of global experience in product development. Her career has taken her from Iceland to Denmark and Malaysia, where she has worked as a developer, consultant, and trainer primarily with solutions from LS Retail, a Microsoft ISV. From her early days as a hands-on developer to leading cloud transformation efforts as Development Director, Guðrún has continuously shaped innovation and streamlined development processes to support partners through digital change.
Since joining Annata in 2023, she has been driving product strategy for A365, applying her deep knowledge and unique perspective from Business Central to the Dynamics 365 Finance & Operations space. Guðrún is passionate about building impactful solutions and helping teams and partners thrive in a cloud-first world.
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