Hi everyone,
I hope you’re all doing well and enjoying the summer so far. It’s been a month of momentum for the Prototype Lab, with exciting developments across embedded agents, the AI Enabler, and our vision for AI-first product experiences. Let’s dive into what we’ve been working on and what’s coming next.
AI webinar recap: A look back to power forward
On July 3rd, we hosted our latest webinar, Build Your Own AI Agents: A Hands-On Look with A365 AI Enabler & Copilot Studio. It was a packed session, and I want to thank everyone who joined us live or caught the replay. If you couldn’t join us or haven’t watched the replay, watch it below.
We kicked things off by revisiting the 25-year journey that brought us to where we are today. Our platform evolved from early modular ERP, DMS, and CRM systems into today’s unified, AI-ready architecture built on Dataverse. Since 2022 alone, we’ve introduced over 1,100 new features, with nearly 400 in the past year. This relentless innovation has culminated in A365 One Product, a platform purpose-built for our industries and ready for AI at scale.
We then went hands-on to demonstrate the power of our Annata Data Model, building an agent live in Copilot Studio. Using just natural language and two actions from the AI Enabler, we created an agent that retrieves service order details and responds to customer queries, all without code. We also demonstrated how to ground agents in knowledge documents and discussed how to publish them across channels like Teams, websites, and soon, WhatsApp.
The session wrapped up with a look ahead at multi-agent orchestration, MCP, and autonomous triggers. We’ll explore these topics further in our next webinar in September. Scan the QR code below or register here.
OneAnnata Agents: Helping us to help you
We continue to research and develop using the latest technologies. By building agents for our colleagues within Annata, we’re gaining valuable insights into how we can apply these tools for our customers. We’ve recently made progress in several areas, incorporating Azure AI Search, MCP, and improving overall efficiency. Everything we’re learning is helping us create more impactful AI experiences for you.
In Annata, we all complete weekly timesheets in D365. But as humans, it’s easy to forget to keep these records updated in a timely manner. That’s where our OneAnnata Timesheet Agent comes in.
A simple yet highly effective timesaver for everyone in the company, and another great example of putting AI to work effectively.
Our latest sprint review also featured agents designed to empower our R&D, Technical Writing, and Presales teams. It’s always rewarding to see the reactions of our colleagues as we demonstrate AI working in support of their everyday processes.
AI Enabler: Expanding and refining
The AI Enabler continues to evolve. This month, we’ve added new actions, enhanced existing ones, and started work on an agent to help makers understand how to best use the solution. We’ve also completed documentation for all current actions and deployed the solution to our Presales team so they can begin building and showcasing agents for prospects.
We are at a critical and exciting stage in the evolution of the AI Enabler. The next couple of months will be pivotal in shaping the future of our broader AI journey.
Microsoft year end and new release wave plans
As Microsoft’s financial year runs from July to June, this time of year always brings excitement with the unveiling of plans for the next 12 months. Unsurprisingly, AI is at the center of it all. From role-based Copilot offerings to deeper integration with Azure AI Foundry and Microsoft Graph for Copilot Studio, the 2025 Release Wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform are packed with innovative capabilities coming between now and March 2026.
Annata AI Consulting: Your business is original, your AI should be too
At Annata, we are uniquely positioned to empower you on your AI journey to becoming a frontier firm. We understand what makes your business different, and in this AI era, maintaining your uniqueness is essential.
To learn more about Annata AI Consulting, see the video below or click here to register your interest.
Thanks again for following along. Your support and feedback continue to drive us forward. Let’s keep pushing boundaries and powering possibilities together.
See you next month,
Dave
dave.cope@annata.net
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