What We’ve Been Working on in the Prototype Lab
The last few months have flown by. Every week has brought something new, whether it was a customer idea that pushed us in a different direction, a Microsoft announcement that lined up perfectly with our plans, or one of those late afternoon moments where the team cracked a problem we had been wrestling with. So, this felt like the right time to share what has been happening across the Prototype Lab and give an update on where we are heading.
DriveAI Growing Up
DriveAI has taken a big step forward recently. It is now something customers can try for themselves and not just a concept we talk about. We have been running workshops, helping teams prepare their environments, and spending a lot of time showing people what DriveAI can do in the real world.
Seeing DriveAI go live on the Microsoft Marketplace was a milestone for us. It represents a huge amount of work behind the scenes. Not just the features themselves, but the early demos, fixes, rebuilds, and late-night problem-solving that helped turn it into something the wider market can now adopt.
Agents Becoming Part of Everyday Work
Agents have also moved on quickly. What began as a few Prototypes has developed into a set of agents that work across D365, CE, DevOps and knowledge. The thing I still find most exciting is how simple the experience feels for users. You start a conversation, ask a question, and the agent handles the rest.
This progress comes from a lot of detailed work. The team have kept improving the instructions, fixing issues we spot in testing, and exploring what new capabilities in Copilot Studio allow us to do. It’s great to see agents starting to become something people rely on rather than something they only experiment with.
Behind the Scenes Engineering
There has also been plenty of work that people do not see. Environment rebuilds, issues, bugs, authentication challenges, and pipeline improvements to name a few. None of this is glamorous, but it is the foundation that keeps everything stable for our customer work and agent development.
These tasks take time, focus and patience, but they matter. They are the reason we can move quicker when it counts.
A Big Step Forward with MCP
The Model Context Protocol ecosystem is becoming more important by the week. Being included in Microsoft’s ERP MCP preview was a significant moment for us. It confirmed that the research, experiments, and internal prototypes the team have been running were taking us in the right direction.
We are now utilising MCP servers across the Microsoft stack, not just F&O and Dataverse but Outlook, SharePoint, Word and beyond. It feels like the start of a new phase for enterprise AI. The ability for agents to call tools across the platform in a safe and structured way opens possibilities we have wanted for a long time.
On Our Way to the Future Webinar
Stay Tuned for More! Keep an eye out for our upcoming webinar updates featuring real-world industry use cases. Discover how AI Agents are actively transforming and improving complex business workflows across the automotive and equipment sectors.
Looking forward to sharing more very soon.
