Annata » Industries » Trucks and buses
Connect your trucks and buses operations with a unified ERP, CRM, and DMS platform
A365 for trucks and buses businesses
A365 is Annata’s trucks and buses platform built on Microsoft Dynamics 365, connecting vehicle sales, fleet management, rental and leasing, aftersales service, warranty, and dealer network operations in one environment. It covers the full trucks and buses value chain for fleet operators, dealers, importers, and OEMs, with modular adoption available for businesses that want to address specific areas before expanding to a full platform.
The trucks and buses industry is built on reliability, efficiency, and precision. From managing complex fleets to meeting tight delivery schedules and evolving regulations, staying ahead requires the right tools.
That’s where A365 comes in.
Whether you need a comprehensive, all-in-one solution or specific modules to optimize key areas of your operations. Whether you need a full platform or focused modules, A365 gives trucks and buses businesses a connected environment for vehicle sales, fleet management, rental, aftersales, and dealer operations.
Choose what works for you:
| ✔ Inventory management | ✔ Warranty management |
| ✔ OEM integration | ✔ Configuration management |
| ✔ Trade-ins/multiple trading cycles | ✔ Quoting & pricing |
| ✔ Pre-delivery inspection (PDI) & commissioning | ✔ Lead tracking & conversion |
| ✔ Insurance & finance contracts | ✔ Customer relationship management (CRM) |
| ✔ Fleet Director | ✔ Region Sales Manager |
| ✔ Sales Manager | ✔ Importer Sales Manager |
| ✔ Fleet Sales Manager | ✔ Importer Dealer Manager |
| ✔ Brand Manager | ✔ Fleet Business Controller |
| ✔ Purchaser | ✔ Sales Advisor |
| ✔ Sales Assistant | ✔ Used Car Coordinator |
| ✔ Used Car Sales Manager | ✔ PDI Operator |
Components:
| ✔ Workshop management | ✔ Service appointments |
| ✔ Job quotations | ✔ Work orders |
| ✔ Resource planning | ✔ Quality assurance |
| ✔ Service reporting | ✔ Resource allocation |
| ✔ Billing & invoicing | ✔ Workflow monitoring |
| ✔ Head of Aftersales | ✔ Service Production Manager |
| ✔ Parts Manager | ✔ Preparation Manager |
| ✔ Service Manager | ✔ Technical Manager |
| ✔ Bodyshop Manager | ✔ Parts Purchases |
| ✔ Parts Sales | ✔ Warranty Administrator |
| ✔ Warranty Processor | ✔ Service Advisor |
| ✔ Service Planner | ✔ Body Damage Appraiser |
| ✔ MOT Controller | ✔ Paint Foreman |
| ✔ Panel Beater | ✔ Spray Painter |
| ✔ Workshop Mechanic | ✔ Field Mechanic |
Components:
Enhance customer service and operational efficiency by automating scheduling and providing personalized service recommendations with A365 AI Agent for Service Center.
| ✔ Market insights | ✔ Dealer profiles |
| ✔ KPI dashboards | ✔ Forecasting tools |
| ✔ Cost control | ✔ Training & support |
| ✔ Dealer relationship management | ✔ Dealer performance analytics |
| ✔ Dealership quality assurance | ✔ Centralized communication hub |
| ✔ Parts Manager | ✔ Parts Purchaser |
| ✔ Warranty Administrator | ✔ Sales Manager |
Optimize fleet management and vehicle uptime with A365 Rental & Fleet, utilizing predictive maintenance and real-time tracking to maximize operational efficiency for trucks and buses.
| ✔ Equipment catalog | ✔ Reservation booking |
| ✔ Real-time availabilty | ✔ Rentale rates & pricing |
| ✔ Fleet customization | ✔ Contract management |
| ✔ Equipment inspection | ✔ Maintenance scheduling |
| ✔ Billing & invoicing | ✔ Reporting & analytics |
| ✔ Rental Advisor | ✔ Rental Manager | ✔ Rental Vechicle Inspector |
Components:
Why A365?
Microsoft-native integration
Real-time insights
Scalability & security
We offer solutions to various trucks and buses businesses including:
See how global brands use A365 to optimize their business
From a blank paper to a blueprint for the future
Today, Ejner Hessel is Denmark’s largest licensed dealer for Mercedes-Benz trucks, while also representing other global brands like Ford, Renault, and Dacia, with Hessel Trucks as the department taking over the Mercedes-Benz truck import.
Hessel Trucks faced the absence of an import management system tailored to their needs. Consequently, they embarked on the journey, starting with a blank piece of paper. However, they knew that in order to achieve this ambition, they needed to collaborate with a partner
Learn more about the success of our customers
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