Kópavogur, Iceland — June 18, 2024 — Annata, a Microsoft Global Independent Software Vendor (ISV), has unveiled its enhanced A365 end-to-end solution, redefining business processes for the automotive, trucks and buses, and equipment industries. This transformative revamp introduces new features that streamline operations across entire industry value chains, helping businesses power new possibilities.
Formerly centered around component-based features for distinct business segments, A365 has transitioned from a modular framework to a holistic offering, shaped by customer insights. It is a comprehensive solution with seamlessly integrated, industry-specific capabilities available out-of-the-box, future-proofing business operations and delivering overall enhanced functionality.
A365’s enhancements include:
- Robust and dynamic platform: Unifies ERP, CRM, and DMS functions in a single solution, forming an efficient business foundation with swifter processes and centralized data.
- Role-based model-driven apps: Streamlines processes for increased productivity, empowering frontline workers with intuitive workflows and fewer steps, while ensuring a customer-centric approach that includes communication histories based on customer experiences.
- Artificial Intelligence: Uses Microsoft Copilot for data management and informed decision-making.
- Data unification: Facilitates smooth inter-operational data flow, minimizing screen-switching, and supporting near-real-time data integration, for quicker decision-making and processes.
- Scalability and sustainability: Built with complete, industry-specific functionalities that allow easy updates, integrations, and customizations, making it a manageable solution.
Magnus Norddahl, Chief Executive Officer of Annata, stated, “The revamp of A365 reflects our commitment to redefining business processes for the industries we serve. As industry solution experts, customer-centric innovation excellence is always top of mind. We’ve essentially placed our customers in the driver’s seat to better understand their needs, setting the standard for cutting-edge solutions.”
“By combining their insights with our expertise, A365 has advanced into a solution that grows with our customers’ businesses, helping them anticipate tomorrow’s challenges while driving today’s success. Our strategy includes empowering frontline workers to enhance productivity and customer service, which ultimately strengthens our customers’ competitive edge and profitability,” Magnus added.
A365 harnesses the power of Microsoft technologies to offer a fully integrated digital experience. As a unified, cloud-based solution, A365 incorporates advanced technologies like Artificial Intelligence (AI) and leverages Annata’s industry expertise. This ensures that every stage of the business process—from distribution and dealership to service centers—is empowered with a competitive edge.
Built on Microsoft Dynamics 365 and using Microsoft Power Platform, Microsoft Azure, Microsoft Copilot, and Microsoft Dataverse, A365 offers deep integration and top-notch security. With self-service capabilities, an intuitive interface, and a customer-centric approach, A365 ensures a quicker, smoother implementation, seamlessly fitting into any business.
Guðrún Ólafsdóttir, Chief Product Officer of Annata, shared, “A365 is constantly transforming, and this current evolution has led us to role-based experiences and capabilities that form its structure. By utilizing Microsoft’s robust technologies, we’ve created customized interfaces that elevate operational efficiency and drive business success for our clients in their respective industries, ensuring that our customers receive the most relevant and effective tools for their business.”
With adaptability, agility, and usability at the forefront of its new design, A365 revolutionizes business operations by eliminating segmented business systems and connecting previously siloed processes for an effortless, intuitive user experience.
Annata is also expanding its research and development (R&D) with planned investments of USD 85 million between 2023 and 2030. This will enhance A365’s industry-specific capabilities, delivering innovative, tailored features. The investment is driven by strong A365 growth and Annata’s top technical expertise.
Bryan Goode, CVP, Microsoft Business Applications, said, “GISV vertical business applications specialization is crucial for maximizing the Microsoft Dynamics 365 stack. Annata’s focused expertise in tailoring solutions for the automotive, trucks & buses, and equipment industries using Microsoft technologies, along with their specialization enhances overall customer value, providing highly relevant, effective, and innovative tools essential for business success.”
The new and improved A365 unifies the entire business process, from pre-sales to after-sales, in one platform. This streamlined approach boosts performance, optimizes supply chains, improves resource management, and enhances decision-making, creating new revenue opportunities.
Learn how A365’s new features can help you power new possibilities by connecting with us or visiting our website.