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How Power Farming replaced a green screen system with A365 to track tractors and machinery cradle-to-grave across New Zealand and Australia
Power Farming Holdings Limited (PFG), a fully independent and privately-owned group with a rich three-generation history, has been a key player in serving the tractor and machinery markets in New Zealand and Australia.
Facing challenges with a highly customized and antiquated green screen wholesale and distribution system, particularly in terms of organizational silos, integration issues, and limitations in data analysis and reporting, Power Farming sought a comprehensive solution.
A365 on Microsoft Dynamics 365 gave Power Farming a single connected platform for its wholesale and distribution operations across New Zealand and Australia. The platform enabled Power Farming to track whole goods, such as tractors, from cradle to grave, giving dealers real-time insights into customer readiness for replacements.
Through A365, dealers could retain customer loyalty by promptly providing spares and processing warranties. The availability of crucial spares in a short timeframe encouraged customers to place orders with confidence, strengthening their relationship with Power Farming and connecting the end-to-end process from order to delivery.
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